Anti-Spam

If you are signed up for our anti-spam solution you need take no action, just look forward to receiving a small fraction of the spam you are used to dealing with.

Every day a 'spam digest' will be sent to all of your mailboxes. This lists any emails that have the slightest chance of being valid. Our anti-spam solution has an extremely low false positive rate, so it will not be necessary to scan the spam digests.

Spam digests are provided for comfort. If someone says they sent you an email and you did not receive it, you can check the spam digest for that day. In the unlikely event that a genuine email has been caught by the spam filter, you can release the email and at the same time report it as not being spam ("release and report").

Anti-spam toolbar for Microsoft Outlook

	The Spam toolbar for Outlook

Our anti-spam service relies heavily on human input in creating profiles of spam emails. This process is helped if you tell us about any spam that does get through.

We have made this process easy with a toolbar for Outlook (note: will not work on Outlook Express). You can download it here.

If you know an email definitely IS spam, selected the email and click the 'Spam' button. If you want to tell our providers that an email is definitely NOT spam, use the 'Not Spam' button.

Using our spam filter with other email systems

Unfortunately we cannot support the use of our spam filter with other email systems such as Microsoft Exchange Server. Anti-spam is only available for use with our mailboxes.