Auto responder

The auto responder will automatically send an email back to the sender.

Use auto responders with caution. People generally receive more emails than they would like, so ensure that the aut reponder serves a genuinely useful purpose. Note that it is not possible to include an attachment on auto replies.

Applications for an auto responder include:

• Letting people know that you are away for a period of time and that you will get back to them on your return.
• Automatically providing links, login details or other useful information as promised on your website or sales literature.

There are two ways to set up an autoresponder:

Setting up an auto responder via webmail

1. Use webmail to log in to your email account using your full email address and password (click 'Webmail' on the login page).
2. Click 'Options' in the left panel.
3. Click 'General' - at the bottom of the page you will find a space to enter the auto reply message and a tick box to enable the autoresponder.

Setting up an autoresponder via the CMS

1. Log in to the CMS.
2. Click 'Email setup' (top row).
3. Click the 'Edit' button next to the mailbox you wish to setup the autoresponder on.
4. Check 'Enable autoreply' and enter the autoreply message.
5. Click 'Save changes'