Email client (e.g. Outlook) set-up

Email client settings:

INCOMING MAIL (POP3):

Incoming mail server (POP3): mail.ukasp.net

Account name: your full email address

Password: this can be set by logging into the CMS and clicking the 'Email setup' tab.

If you lose the password for any of your mailboxes: log into the CMS to set a new password, then put the new password into your email client.

Remember that the CMS allows you to create and delete mailboxes yourself.

 

OUTGOING MAIL (SMTP):

Option 1 - Use our SMTP server (recommended)

Outgoing mail server (SMTP): mail.ukasp.net

Note: On the "Servers" tab "My server requires authentication" must be ticked - if not - you will not be able to send emails! (see item 9 below)

 

Option 2 - Use your ISPs SMTP server

Note: Only use this option if option 1 does not work due to restrictions imposed by your ISP.

In an effort to combat spam (unsolicited emails) ISPs have various policies regarding outgoing mail. Some ISPs, e.g. Freeserve, do not allow you to use SMTP servers that are not in their control, in which case you must use their SMTP server. Other ISPs have other rules. Certain BT services require an additional fee to allow mail to be sent through their servers from a non-BT email address. The rules are constantly changing so we are unable to give a definitive list of which ISPs are affected.

Outgoing mail server (SMTP): your ISPs SMTP server (this will be in the documentation from your ISP)

Note: server authentication must be disabled

 

 

Outlook Express

To set up Outlook Express to receive emails from your domain, follow these instructions. The procedure for other email client software will be very similar.

1) Click on Tools then Accounts you should now see a dialogue box like the one below:

 

2) Click "Add" (top right corner) then "Mail"

3) Enter your real name then "Next"

4) Enter your email address then "Next"

5) You should now see the following dialogue box. Enter the information as shown below, then click "Next":

 

 

6) Enter your email address in the "Account name" box, and your password in the password box. Do not tick "Log on using secure ...". Click "Next", then "Finish".

7) You will now see the new email account in your list. Double click on the new account to change it's properties

8) Make sure the "E-mail address" and "Reply address" show your correct email address.

9) Click the "Servers" tab and tick the box next to "My server requires authentication".

That's it